Delivering customer care during COVID-19
With teams being forced to work from home due to the coronavirus pandemic, additional strain has been put on leaders to ensure customer service is still of the highest quality despite having to manage staff remotely. In order for customers to feel minimal disruption, teams need to remain engaged, effective and productive in their new […]
The Virtual Avocado Club – Interview Zaks
A few weeks ago we had the absolute pleasure of speaking with Ian Hacon and Chris Carr, Co-owners of Zaks Restaurants, as part of the bi-monthly Avocado Club event. Their positivity and enthusiasm was evident throughout the whole event and their can-do attitude was a breath of fresh air when discussing some of the difficulties […]
Thinking differently and leading in a crisis
COVID-19 has brought many challenges but today I want to focus on one in particular – leadership. Leaders set direction, build an inspiring vision and help guide a team towards the same goals. With anxieties running high there has never been a more crucial time for strong leadership but coaching and guiding fragmented teams, who […]
Top tips to boost motivation whilst working from home
Finding motivation when you are working from home can be difficult enough. Throw in a coronavirus pandemic and a lockdown and it is no wonder some of us are struggling. We have put together a few of our top tips to help you get the most out of your working day and hopefully feel a […]