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Indigo Swan helps organisations secure the right electricity and gas contracts with confidence – balancing cost, risk and long-term value.
Let's start the conversation.
Tell us about your energy. We’ll tell you how we can help. No pressure, no jargon — just an honest conversation about what’s possible for your business.
We’ll be in touch within one working day. In the meantime, feel free to upload your latest energy bill or contract. It helps us hit the ground running.
Frequently Asked Questions
Why do I need an energy consultant?
Tackling the energy market without professional help can prove to be a costly decision for any organisation. Many businesses overspend on their energy bills simply because they don’t understand the market or the contracts they are in.
As an energy consultant we can help find you the right supplier, check and negotiate contracts on your behalf as well as save you time and money so that you can focus on other parts of your business. Put simply we are here to help relieve your energy headaches.
Depending on the size and type of your business, what you require from an energy consultant may differ. For example, if you have complex energy requirements, multiple meter types, high energy consumption or several sites, we can help simplify things for you, efficiently manage your portfolio and clamp down on avoidable costs. If you have a single site business with a low energy consumption, then we can help you find the best deal to suit your needs (plus provide support on everything in-between).
Why should I use Indigo Swan for my business utilities?
One of our values is that ‘We Celebrate Individuality’ and this is applicable to the way we do business. We acknowledge that all our customers are unique, and that’s how we treat them – we give each a tailored service, based not only on what they want from their energy supplier but also what they want from us as their consultant. We take pride in the fact that we do not just offer our clients an ‘Off The Shelf’ service.
At Indigo Swan we are very proud to have signed up to the TPI Code of Practice. Third Party Intermediaries (TPIs) within the energy industry aren’t regulated; the Code is a set of standards designed to ensure the TPI you are dealing with is trustworthy. The guidelines set out in the Code are there to protect you and make sure the service you receive is an honest and professional one. If an energy broker isn’t signed up to the Code there is no way of knowing if they will follow these standards.
We offer our clients lots of tools and Knowhow to help them make better business decisions about their energy. We understand the energy industry can be complicated and confusing, so we ensure our processes and services are as simple as possible.
Our team of experts have a comprehensive understanding of the commercial energy market and regularly attend training sessions to make sure they keep up to date with developments in the fast-moving sector so that we can best advise and support our clients. We break down all the information into easy to understand, manageable chunks so that you can make more well-informed decisions.
Our core competency is ‘Clever Contract Management’ which means we professionally manage a client’s energy contract from start to finish. This process includes:
- Collating portfolio data
- Comparing prices of all suppliers
- Putting that data into an easy to understand format
- Taking care of the necessary contract paperwork
- Supporting with ongoing account management
We don’t just stop working with you once you’ve signed on the dotted line, like many brokers. We’re here to help and assist you with any queries or issues you may have throughout the duration of the contract.
How are Indigo Swan different from other Energy Brokers?
We are a specialist energy consultant. It’s worth noting that not all energy brokers are consultants. One of the main differences between the two is that we will undertake more detailed analysis of your business practices and energy consumption in order to provide a bespoke solution – something not all brokers will offer. This additional research also helps us gain a better understanding of where we can add the most value.
Our ‘Quality Triangle’ comprises of our Investors in People and ISO9001 accreditation plus the TPI Code of Practice, demonstrating that we are happy for external professionals to test our integrity by examining evidence of the quality of the service we deliver. We believe these accreditation’s provide reassurance that we are transparent on things that clients and suppliers cannot easily measure themselves.
We don’t want to be the cheapest or the biggest energy consultants in the UK, we want to be the very best. Our customers are always at the forefront of our minds and ‘We Have An Unflinching Commitment To Finding A Better Way’. This motivation means we’re constantly looking for ways to develop our products and services to add value for our customers and their experience of working with us.
Our dedicated ‘Live Check’ process ensures we deliver a good level of quality service to our customers. We confirm with the supplier the rates and consumption; the start and end dates and the direct debit are all setup correctly at the point of going live with any contracts – this is very rare within our industry. Last year our ‘Go Live’ rate was an industry leading 99.97%, which means the business we passed through to suppliers went through without a hitch.
How will I be charged for your services?
We are always honest and upfront about the way we charge our customers and encourage them to consider the value of investing in professional, well informed advice. Think of paying for our service in the same way you pay your accountant or legal representative for their help and opinion; we’re all pragmatic professionals.
There are two ways in which the cost for our services can be structured for our clients.
- The first option is to include a commission element in an energy contract which is added to the unit rate or standing charge you pay and recovered from the energy supplier, after you pay your invoices and during your contract.
- The second option is to agree a project fee with yourselves, which is paid in advance from the point at which we start to work with you.
The cost for both options are the same, it is just the payment method that differs. We would never double charge our clients by building the cost into the contract and charging a direct fee. You may wish to ask other brokers and consultants how they charge for service and be sceptical if you are offered it for ‘Free’.