Case Manager
Case Manager
Office & Data Coordinator
Case Manager
Data Executive
Case Manager
We are an independent energy consultancy based in the heart of Norwich that places integrity over profit. We are here to help businesses make quick, easy and well-informed decisions about their energy. From finding the right supplier, to checking and negotiating contracts we are here to help your business be more energy efficient.
We were thrilled to have recently won ‘Best Customer Service – SME’ and also ‘Consultancy of the Year – SME’ at The Energy Live Consultancy Awards (TELCA) 2021. We were also finalists for ‘Disruptor of the Year’ and our Managing Director, James Groves was a finalist for ‘Business Person of the Year’ in the EDP Norfolk Business Awards 2021.
A couple of years ago we refreshed our vision and values. We’ve done this to reflect the journey we’re on – how far we’ve come and the direction we’re heading in. Our vision is shot through everything we do – from the people we employ, how we structure our goals, rewards and training, how we conduct meetings, the development of our culture, the design of our online portal and the quality of the service we provide.
The Indigo Swan Vision
How we do anything is how we do everything
Everyone’s experience of Indigo Swan should be the same – exceptional. This value is about delivering quality, thoughtful work every time, no matter how big or small the task is. Every piece of work will be given our full attention.
Happiness First
We’re reversing the equation: happiness leads to success. We promote wellbeing and advocate positivity. We want to create an atmosphere where everybody can thrive. Kind gestures, excellent work and enthusiasm for doing good business won’t go unnoticed.
Unflinching commitment to finding a better way
We’ve always been ambassadors for innovation and creativity, and it’s what sets us apart. Our Swans are intelligent, inventive and brave and we will always listen to ideas on how to make our company even better. We won’t be limited by what we currently know and do, and when seeking solutions to our challenges we’ll forget ‘what is’ and embrace ‘what if’.
We celebrate individuality
We recognise each Swan for their own amazing qualities and character, and acknowledge that this diversity contributes to our culture, which we cherish. As a company, we’re 100% independent from supplier-imposed targets, so we’ll never encourage our clients into making decisions that are anything less than what’s best for them.
Our chosen charity for 2021 is Big C which is a charity which provides support services to those diagnosed with cancer and their loved ones. Visit our dedicated charity page to find out how you can donate and support this fantastic charity.
Winner - Best Customer Service - (SME)
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Company to Work For
Finalist - Industry Expert
Finalist - Best Customer Service - Large Customers
Finalist - Most Trusted Consultancy - Large Customers
Finalist - Most Trusted Consultancy - (SME)
Finalist - Consultancy of the Year - (SME)
Finalist - Consultancy of the Year - Large Customers
Highly Commended - Third Party Intermediary of the Year
Winner - Best Professional Services Organisation
Winner - Most Trusted Consultancy (SME)
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Business Solution - Renewables
Finalist - Wellbeing & Diversity
Finalist - Best Customer Service - Large Customers
Finalist - Most Trusted Consultancy - Large Customers
Finalist - Best Customer Service - SME
Finalist - Consultancy of the Year - SME
Finalist - Consultancy of the Year - Large Customers
Winner - Consultancy of the Year (SME)
Winner - Best Customer Service (SME)
Finalist - Best Business Solution - Renewables
Finalist - Most Trusted Consultancy - (SME)
Finalist - Disruptor of the Year
Finalist - Business Person of the Year
Winner - Customer Service (SME)
Winner - Customer Care
National Runner-up - Workplace Wellbeing
Winner 2019
Regional Winner - Workplace Wellbeing
Winner - Most Trusted Consultancy (SME) - 2019
Finalist - Consultancy of the Year (UK) - 2019
Finalist - Best Customer Service (SME) - 2019
Finalist - Industry Expert (Aimee Konieczny) - 2019
Finalist - Secret Star (Simon Rolfe) - 2019
Bronze - Best Company to Work For
We are accredited until 2021.
Winner - Secret Star (Rae Harris) - 2018
Winner - Consultancy of the Year (East) - 2018
Finalist - Consultancy of the Year (UK) - 2018
Finalist - Most Trusted Consultancy - 2018
Finalist - Awesome Place to Work - 2018
Winner 2018
Winner - Most Trusted Consultancy - 2017
Winner - Consultancy of the Year (East) - 2017
Finalist - Inspirational Leader - 2017
Winner - UK's Energy Service Firm of the Year - 2017
Winner - UK's Energy Service Firm of the Year - 2016
Finalist - 3rd Party Intermediary of the Year - 2016
Winner - Consultancy of the Year - 2016
Winner - Unsung Hero - 2016
Finalist - Most Trusted - 2016
Finalist - Business Person of the Year - 2016
We have been accredited since 2016.
Winner - Best Small Consultancy (UK) - 2015
Winner - Best Small Consultancy (East) - 2015
Winner - Most Trusted Consultancy - 2015
Finalist - Best Customer Service - 2015
Class of 2015
Young Director of the Year - 2015
Winner - I&C Most Innovative - 2014
Finalist - SME Most Innovative - 2014
Finalist - SME Most Trusted - 2014
We have been accredited since 2012.
We have been accredited since 2010.
