We are an independent energy consultancy based in the heart of Norwich that places integrity over profit. We are here to help businesses make quick, easy and well-informed decisions about their energy. From finding the right supplier, to checking and negotiating contracts we are here to help your business be more energy efficient.
A couple of years ago we refreshed our vision and values. We’ve done this to reflect the journey we’re on – how far we’ve come and the direction we’re heading in. Our vision is shot through everything we do – from the people we employ, how we structure our goals, rewards and training, how we conduct meetings, the development of our culture, the design of our online portal and the quality of the service we provide.
We’re Indigo Swan, energy enthusiasts. Our tailored service fuses relentless efficiencies with a colourful personality, and an unflinching commitment to finding a better way. We’re proud to be exceptional. This, alongside our world class team, is what makes our service award-winning.
The Indigo Swan Vision
Our Core Values
How we do anything is how we do everything
Everyone’s experience of Indigo Swan should be the same – exceptional. This value is about delivering quality, thoughtful work every time, no matter how big or small the task is. Every piece of work will be given our full attention.
We’re reversing the equation: happiness leads to success. We promote wellbeing and advocate positivity. We want to create an atmosphere where everybody can thrive. Kind gestures, excellent work and enthusiasm for doing good business won’t go unnoticed.
Unflinching commitment to finding a better way
We’ve always been ambassadors for innovation and creativity, and it’s what sets us apart. Our Swans are intelligent, inventive and brave and we will always listen to ideas on how to make our company even better. We won’t be limited by what we currently know and do, and when seeking solutions to our challenges we’ll forget ‘what is’ and embrace ‘what if’.
We celebrate individuality
We recognise each Swan for their own amazing qualities and character, and acknowledge that this diversity contributes to our culture, which we cherish. As a company, we’re 100% independent from supplier-imposed targets, so we’ll never encourage our clients into making decisions that are anything less than what’s best for them.
Join the Flock
Our chosen charity for 2021 is Big C which is a charity which provides support services to those diagnosed with cancer and their loved ones. Visit our dedicated charity page to find out how you can donate and support this fantastic charity.
You're In Safe Hands
TELCA Awards 2021
Winner - Consultancy of the Year (SME)
Winner - Best Customer Service (SME)
Finalist - Best Business Solution - Renewables
Finalist - Most Trusted Consultancy - (SME)
Norfolk Business Awards 2021
Finalist - Disruptor of the Year
Finalist - Business Person of the Year
TELCA Awards 2020
Winner - Customer Service (SME)
Norfolk Business Awards 2020
Winner - Customer Care
Chamber Business Awards
National Runner-up - Workplace Wellbeing
Small and Medium Business Award
Chamber Business Awards
Regional Winner - Workplace Wellbeing
TELCA Awards 2019
Winner - Most Trusted Consultancy (SME) - 2019 Finalist - Consultancy of the Year (UK) - 2019 Finalist - Best Customer Service (SME) - 2019 Finalist - Industry Expert (Aimee Konieczny) - 2019 Finalist - Secret Star (Simon Rolfe) - 2019
UK Employee Experience Awards
Bronze - Best Company to Work For
Investors in People | Gold Award
We are accredited until 2021.
TELCA Awards 2018
Winner - Secret Star (Rae Harris) - 2018 Winner - Consultancy of the Year (East) - 2018 Finalist - Consultancy of the Year (UK) - 2018 Finalist - Most Trusted Consultancy - 2018 Finalist - Awesome Place to Work - 2018
Small Business Award
TELCA Awards 2017
Winner - Most Trusted Consultancy - 2017 Winner - Consultancy of the Year (East) - 2017 Finalist - Inspirational Leader - 2017
Global Awards CorporateLiveWire
Winner - UK's Energy Service Firm of the Year - 2017
Finance Monthly Global Awards
Winner - UK's Energy Service Firm of the Year - 2016
The Energy Awards
Finalist - 3rd Party Intermediary of the Year - 2016
TELCA Awards 2016
Winner - Consultancy of the Year - 2016 Winner - Unsung Hero - 2016 Finalist - Most Trusted - 2016 Finalist - Business Person of the Year - 2016
We have been accredited since 2016.
TELCA Awards 2015
Winner - Best Small Consultancy (UK) - 2015 Winner - Best Small Consultancy (East) - 2015 Winner - Most Trusted Consultancy - 2015 Finalist - Best Customer Service - 2015
EDP Future 50
Class of 2015
Institute of Directors Awards
Young Director of the Year - 2015
TELCA Awards 2014
Winner - I&C Most Innovative - 2014 Finalist - SME Most Innovative - 2014 Finalist - SME Most Trusted - 2014
TPI - Code of Practice
We have been accredited since 2012.
We have been accredited since 2010.
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