Bureau Services

At Indigo Swan we’re in the unique position of being able to act like a mini energy department for our clients. Not only are we able to help them with the procurement of energy, our inhouse team dedicated to dealing with our client’s queries and problems allows us to also manage everything from billing disputes to Change of Tenancy (COT) on their behalf.

We’re proud to be able to remove the burden, time and headaches energy admin can bring to our clients, so that they can focus on other areas of their business. The advice and support they receive doesn’t have to stop once an energy contract is put in place – unless they want it to!

We tailor this service to suit the needs of each of our individual clients, as we realise, and respect one size does not fit all. Over the years we have saved our clients’ money by detecting errors in utility bills, querying suppliers and supporting the recovery of funds. Our bureau services include expertise in the following areas:

  • Bill validation/checking
  • Change of Tenancy (COT)
  • Billing disputes and queries
  • Faulty meters
  • Missing invoices
  • Meter upgrades, exchanges and removals

At Indigo Swan ‘how we do anything is how we do everything’. Everyone’s experience of Indigo Swan should be the same – exceptional. This value is about delivering quality, thoughtful work every time, no matter how big or small the task is. Every piece of work will be given our full attention and we strive we get positive results for our clients.

 

Book a free consultation today