“Indigo Swan were professional but with a personable approach. Their market knowledge allowed me to enter new contracts with confidence, this was something I was unable to do with my previous broker.” – Joanna Thornton, Estate Manager
Broadland Business Park is a high-quality business space comprising a collection of office and industrial buildings on the edge of Norwich.
Q&A WITH Broadland Business Park
What were you doing before you used Indigo Swan?
I used an electricity broker based in London.
What were the issues (if any) you had with this approach?
Their lack of familiarity with the site and the remoteness.
For you, what was most important when making a decision to use Indigo Swan?
Face to face meetings and in depth explanations, along with regular updates on the changes in the electricity market. Understanding the trends etc
And the online Pathfinder tool.
What is the biggest headache we have helped you with?
Ensuring the new accounts transferred seamlessly.
Previously, I’d had issues whereby I’d signed energy contracts, but they weren’t successfully transferred. I wasn’t made aware by the broker and subsequently reverted to out of contract costs which were considerably higher. I would only be aware of this once the next monthly bill was issued and I raised this with the broker.
If you were to quantify the benefit of using Indigo Swan, what would you say?
I had confidence in Indigo Swan, and felt like I could enter the new contracts with confidence rather than having to query and doubt the broker as I had done previously as to whether the reports were providing me with the best options.
If you had to describe Indigo Swan to your peers what would you say?
Helpful, friendly, no-nonsense approach. Explained in layman’s terms when required.
Other Client Stories
Ready to see what we can do?
Enter your details here and let us do the hardwork.
Our Energy Enthusiasts
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.