
Since April 1st 2017, it is estimated that 1.2 million non-domestic customers in England had the freedom to choose the supplier for their water and wastewater retail services. An additional 130,000 from 2008 in Scotland.
You can contract your Water services in a similar way to how you negotiate your Gas and Electricity.
The local Wholesaler, who provides the Water and takes away your Wastewater, will remain the same, but the key difference is that you will be able to choose the Retailer to handle your meter reading, billing and customer services.
One thing to keep in mind is only a small % of the Water bill is negotiable, as most charges are fixed. In England we have seen the % savings range from 2% for small supplies up to 13% for the larger, when compared to standard rates. Contracting in Scotland tends to offer larger savings.
One of the benefits of switching your Water Retailer could be to improve the standard of service you receive or enhance the level of advice you have access to.
If you would like to find out what your options are, please get in touch by filling in the short form at the top of the page. Alternatively, you can call us on 01603 625522 or email hello@indigoswan.co.uk
You can negotiate a better deal
You’ll be able to switch if you don’t like the service you receive
If you have multiple locations across the country you’ll be able to select one supplier for all the sites
Gives you control
“It was straight forward and went extremely smoothly. Everyone was helpful and kept us well informed throughout the entire project. If businesses can finance it themselves then why wait!? Do it now and you will see the benefits pretty quickly. This project has helped us work towards meeting our charitable objectives, enabling us to do our bit in taking steps to protect our future whilst financially migrating risks.”
– Fearn Ainsworth, Commercial Development Manager at the Showground.
“I would 100% recommend Indigo Swan in the future. The service we have received has been amazing, their pricing is competitive, and they have made the complete process really easy for us. We were extremely impressed with Oliver’s expansive knowledge, and this was one of the main reasons we were drawn towards you. We hit it off with Oliver from the very start. He was personal and really easy to get on with. We formed a really good working relationship with which made the process really easy. On the odd occasion he was not available to talk to, we were always directed to someone else within the company who were able to help with our queries.” – Dr Michael Barwood, Technical and Quality Manager at Bowles & Walker
“Indigo Swan have also taken care of messy billing from some suppliers, sorting grid connection agreements with the distribution networks and ensure our HH data is easily reportable through competitive MOP and DA/DC contracts. We‘re very happy with the service and attention Proximity Data Centres receive through Indigo Swan.” – Charles Galtrey, Operations Director
“We have a number of academies whose energy contracts all have different end dates. Indigo Swan helped to get us to a position where the majority are on the same contract.” – Sharon Money, Head of Operations
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Company to Work For
Finalist - Industry Expert
Finalist - Best Customer Service - Large Customers
Finalist - Most Trusted Consultancy - Large Customers
Finalist - Most Trusted Consultancy - (SME)
Finalist - Best Customer Service - (SME)
Finalist - Consultancy of the Year - (SME)
Finalist - Consultancy of the Year - Large Customers
Highly Commended - Third Party Intermediary of the Year
Winner - Best Professional Services Organisation
Winner - Most Trusted Consultancy (SME)
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Business Solution - Renewables
Finalist - Wellbeing & Diversity
Finalist - Best Customer Service - Large Customers
Finalist - Most Trusted Consultancy - Large Customers
Finalist - Best Customer Service - SME
Finalist - Consultancy of the Year - SME
Finalist - Consultancy of the Year - Large Customers
Winner - Consultancy of the Year (SME)
Winner - Best Customer Service (SME)
Finalist - Best Business Solution - Renewables
Finalist - Most Trusted Consultancy - (SME)
Finalist - Disruptor of the Year
Finalist - Business Person of the Year
Winner - Customer Service (SME)
Winner - Customer Care
National Runner-up - Workplace Wellbeing
Winner 2019
Regional Winner - Workplace Wellbeing
Winner - Most Trusted Consultancy (SME) - 2019
Finalist - Consultancy of the Year (UK) - 2019
Finalist - Best Customer Service (SME) - 2019
Finalist - Industry Expert (Aimee Konieczny) - 2019
Finalist - Secret Star (Simon Rolfe) - 2019
Bronze - Best Company to Work For
We are accredited until 2021.
Winner - Secret Star (Rae Harris) - 2018
Winner - Consultancy of the Year (East) - 2018
Finalist - Consultancy of the Year (UK) - 2018
Finalist - Most Trusted Consultancy - 2018
Finalist - Awesome Place to Work - 2018
Winner 2018
Winner - Most Trusted Consultancy - 2017
Winner - Consultancy of the Year (East) - 2017
Finalist - Inspirational Leader - 2017
Winner - UK's Energy Service Firm of the Year - 2017
Winner - UK's Energy Service Firm of the Year - 2016
Finalist - 3rd Party Intermediary of the Year - 2016
Winner - Consultancy of the Year - 2016
Winner - Unsung Hero - 2016
Finalist - Most Trusted - 2016
Finalist - Business Person of the Year - 2016
We have been accredited since 2016.
Winner - Best Small Consultancy (UK) - 2015
Winner - Best Small Consultancy (East) - 2015
Winner - Most Trusted Consultancy - 2015
Finalist - Best Customer Service - 2015
Class of 2015
Young Director of the Year - 2015
Winner - I&C Most Innovative - 2014
Finalist - SME Most Innovative - 2014
Finalist - SME Most Trusted - 2014
We have been accredited since 2012.
We have been accredited since 2010.
Cookie | Duration | Description |
---|---|---|
TawkConnectionTime | session | Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together. |
Cookie | Duration | Description |
---|---|---|
SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
Cookie | Duration | Description |
---|---|---|
CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
_ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_gat_gtag_UA_12371872_1 | 1 minute | Set by Google to distinguish users. |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
_gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
Cookie | Duration | Description |
---|---|---|
ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. |
MUID | 1 year 24 days | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
Cookie | Duration | Description |
---|---|---|
CLID | 1 year | No description |
SM | session | No description available. |
twk_idm_key | session | No description |
_clck | 1 year | No description |
_clsk | 1 day | No description |