James and Sophie share their thoughts on how to keep your customers happy, by giving them excellent customer service.
The dictionary definition of a motivator is "something that provides a reason or stimulus to do something". We asked the Swans to share theirs.
Sophie, our Head of Client Experience, has been mulling over what makes a good new year's resolution, and decided on what hers will be for 2018.
We held our annual fundraising quiz on November 9th, raising money for Norwich & Central Norfolk Mind. This year was record-breaking, as we raised the most money from one quiz for Mind - ever!