Ride With Rich – Fundraising Event for Big C Cancer Charity
Between 10th – 18th September 2022, our Cases Team Leader Rich, will be taking part in the challenge of a lifetime, ‘Ride Across Britain’ to raise money for The Big C, Cancer Charity, on behalf and with the support of Indigo Swan. He will be travelling from Land’s End to John O’Groats, covering a total […]
Energy Report March
Headlines: Below seasonal norm temperatures are forecast LNG shipments are heading back to Europe Gas Storage levels are low Energy Overview As of the 3rd of March, Gas and Electricity Year Ahead Wholesale costs are lower, when compared to last month’s report. The price of Oil did reach a high of $67 a barrel, levels […]
Delivering customer care during COVID-19
With teams being forced to work from home due to the coronavirus pandemic, additional strain has been put on leaders to ensure customer service is still of the highest quality despite having to manage staff remotely. In order for customers to feel minimal disruption, teams need to remain engaged, effective and productive in their new […]
Energy Report – January
Headlines Below seasonal norm temperatures LNG shipments heading to Asia New national lockdown Energy Overview As of the 5th January, Gas and Electricity Year Ahead Wholesale costs are higher, when compared to last month’s report. The price of Oil has steadily increased over the last month, from $49 to $53 a barrel, the highest since […]
Everything you need to know about Triads
What is a Triad? Triads, consist of the three half-hourly peak periods of national electricity demand, identified in March but based on the previous November to February figures. There must be at least ten days between individual Triads, to avoid a cluster over a short period. This could mean that a Triad is actually chosen, […]
Real Living Wage Week 2020
Indigo Swan is proud to have been an accredited Real Living Wage Employer since 2019. We believe it’s not only the right thing to do for the Swans, but it makes good business sense as well. We want each Swan to know the work they do and the time they spend with us is valued. […]
Meet the Swan – Sophie
Sophie or Soph as she is more commonly referred to around the nest, works as part of our amazing Client Services Team. She helps our clients with any queries they may have – this could be anything from submitting a meter reading to querying a high invoice. Sophie has been a Swan for nearly 2 […]
Meet the Management Team
Our incredible Management Team is made up of 7 amazing Swans. They are responsible for the day-to-day running of Indigo Swan, looking after our team of Swans as well putting together our business strategy and ensuring our business objectives are met. Some you may know already, others you may see less of, but today I […]
The Virtual Avocado Club – Interview Zaks
A few weeks ago we had the absolute pleasure of speaking with Ian Hacon and Chris Carr, Co-owners of Zaks Restaurants, as part of the bi-monthly Avocado Club event. Their positivity and enthusiasm was evident throughout the whole event and their can-do attitude was a breath of fresh air when discussing some of the difficulties […]
Energy & Market Update – September
Overview As of the 7th September, Gas and Electricity Year Ahead Wholesale costs are higher when compared to last month’s report. The price of Oil is lower at $42 a barrel, from $44. OPEC+, which includes Saudi Arabia and Russia, reduced the extent of their production cuts in August, in anticipation of a global economic […]