We wanted to take this opportunity to thank all of our friends and family, clients and the local business community for their support throughout 2018. It was anything but boring as we welcomed 7 new swans to the nest (as well as a few cygnets!), started our own running club (with lots of us running our first ever 10k) and of course pushed ourselves even further to reach new goals and targets.
It’s important to reflect and celebrate our achievements so we can see how far we have come. Check out a few of our highlights below:

- Our Net Promoter Score sat at 83 by the end of the year
- We work with 589 businesses across the UK
- Our Retention Rate sits at an impressive 90%
- We carried out 57 capacity reviews over the year
- Our Employee Engagement rate is 76% whilst the national average is 17% so we are pretty pleased with that!
- 3 awards were won and sit proudly on the shelf in the office
- We were lucky enough to have 7 new swans join the nest
- Cornwall Insights came to the office and gave us 12 amazing training sessions over the year
- 7543 supplies signed into contract
We’re super excited to see what we can all achieve this year and hope everyone is having a fabulous start to 2019 so far!