
The coronavirus pandemic is currently affecting every part of UK PLC and the government has confirmed various financial lifelines to support businesses, including grants and loans. We strongly advise our customers to keep up to date with news from the Department for Business, Energy and Industrial Strategy, your local Chamber of Commerce or your industry Trade Association.
The coronavirus will not impact security of supply, so there is very little risk of the lights or heating going off during this troublesome time. However, we appreciate some of our clients will be concerned about the financial implications of paying energy bills when they cannot operate “business as usual” themselves.
Suppliers are responding to government advice in the same way as other businesses. They are trying to provide the expected service levels when it comes to competing in tenders to secure contracts, answer queries and complaints, and produce accurate bills.
Our advice to customers who are concerned about the impacts of COVID-19 on their energy bills and contracts is as follows:
We continue to discuss with energy suppliers their approach to coronavirus and will communicate to our clients as appropriate.
Stay safe everyone.
Head of Marketing
"Indigo Swan were professional but with a personable approach. Their market knowledge allowed me to enter new contracts with confidence, this was something I was unable to do with my previous broker."
Joanna Thornton, Estate Manager
"The experience behind the Indigo Swan team, their passion and integrity were all important to us. They clearly understood the market and could provide the best advice. "
Phil Riseborough, Head of Facilities
"We’ve worked with other energy consultants, but with Indigo Swan we get real integrity and service that is way beyond our expectations. We have already saved over £120k."
Jason Wakefield, Procurement Manager
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