“Indigo Swan were professional but with a personable approach. Their market knowledge allowed me to enter new contracts with confidence, this was something I was unable to do with my previous broker.” – Joanna Thornton, Estate Manager
What were you doing before you used Indigo Swan?
I used an electricity broker based in London.
What were the issues (if any) you had with this approach?
Their lack of familiarity with the site and the remoteness.
For you, what was most important when making a decision to use Indigo Swan?
Face to face meetings and in depth explanations, along with regular updates on the changes in the electricity market. Understanding the trends etc
And the online Pathfinder tool.
What is the biggest headache we have helped you with?
Ensuring the new accounts transferred seamlessly.
Previously, I’d had issues whereby I’d signed energy contracts, but they weren’t successfully transferred. I wasn’t made aware by the broker and subsequently reverted to out of contract costs which were considerably higher. I would only be aware of this once the next monthly bill was issued and I raised this with the broker.
If you were to quantify the benefit of using Indigo Swan, what would you say?
I had confidence in Indigo Swan, and felt like I could enter the new contracts with confidence rather than having to query and doubt the broker as I had done previously as to whether the reports were providing me with the best options.
If you had to describe Indigo Swan to your peers what would you say?
Helpful, friendly, no-nonsense approach. Explained in layman’s terms when required.
“It was straight forward and went extremely smoothly. Everyone was helpful and kept us well informed throughout the entire project. If businesses can finance it themselves then why wait!? Do it now and you will see the benefits pretty quickly. This project has helped us work towards meeting our charitable objectives, enabling us to do our bit in taking steps to protect our future whilst financially migrating risks.”
– Fearn Ainsworth, Commercial Development Manager at the Showground.
“I would 100% recommend Indigo Swan in the future. The service we have received has been amazing, their pricing is competitive, and they have made the complete process really easy for us. We were extremely impressed with Oliver’s expansive knowledge, and this was one of the main reasons we were drawn towards you. We hit it off with Oliver from the very start. He was personal and really easy to get on with. We formed a really good working relationship with which made the process really easy. On the odd occasion he was not available to talk to, we were always directed to someone else within the company who were able to help with our queries.” – Dr Michael Barwood, Technical and Quality Manager at Bowles & Walker
“Indigo Swan have also taken care of messy billing from some suppliers, sorting grid connection agreements with the distribution networks and ensure our HH data is easily reportable through competitive MOP and DA/DC contracts. We‘re very happy with the service and attention Proximity Data Centres receive through Indigo Swan.” – Charles Galtrey, Operations Director
“We have a number of academies whose energy contracts all have different end dates. Indigo Swan helped to get us to a position where the majority are on the same contract.” – Sharon Money, Head of Operations
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