How is the water market changing?

You can negotiate a better deal
You’ll be able to switch if you don’t like the service you receive
Multiple Locations? No problem
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Water Efficiency

Since 1^st April 2017 more than 1 million businesses in England have had the freedom to choose the Retailer for their water and wastewater retail services.

Thanks to market deregulation, you are able to contract your water services in a similar way to how you already negotiate your gas and electricity costs. The local Wholesaler, who provides the water and takes away your wastewater, remains the same. The key difference is that you can choose which Retailer handles your meter reading, billing and customer services.

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Why is deregulation good?

You can negotiate a better deal

You’ll be able to switch if you don’t like the service you receive

If you have multiple locations across the country you’ll be able to select one supplier for all the sites

Another point

Book a free consultation today

Client Stories

East Anglia’s Children’s Hospices (EACH)

“Communication is key, and our Account Manager Louise has a great understanding of our needs. I particularly like the fact we have a single point of contact who I can go to with questions or problems” – James Child, Head of Facilities

Brightstar Financial

“Everyone we spoke to at Indigo Swan was professional, honest and efficient. They supported us every step of the way and it wasn’t until we started working with them, we realised how easy the process was. They allowed us to explain our situation, share the information they needed and then step back and let them handle everything on our behalf – now that’s what you call excellent customer service! They are a top team to work with.” – William Lloyd, Operations Director

Bowling House

“I was hassled by lots of companies pretending to do the same thing as Indigo Swan, one in particular attempted to trick me into signing a contract. Indigo Swan have helped to guide us through a number of challenges during our start up phase for which we are grateful. Our Client Guide Lee was extremely polite and friendly.” – Jack Thompson, Managing Director

Eastern Financial Consultants

“My experience with Indigo Swan was a very positive and professional one. Lee was fantastic and offered a great service. I found the most useful element of the service was the non-complicated clear tender report, which allowed the Directors to make an informed decision.” – Victoria Lawrence, Financial Administrator