Since 1st April 2017 more than 1 million businesses in England have had the freedom to choose the Retailer for their water and wastewater retail services.
Thanks to market deregulation, you are able to contract your water services in a similar way to how you already negotiate your gas and electricity costs. The local Wholesaler, who provides the water and takes away your wastewater, remains the same. The key difference is that you can choose which Retailer handles your meter reading, billing and customer services.
You can negotiate a better deal
You’ll be able to switch if you don’t like the service you receive
If you have multiple locations across the country you’ll be able to select one supplier for all the sites