The way we generate and use Electricity is changing, so the government has reviewed how network charges are collected, with an added focus on recovering a fair share from each customer. There have been winners and losers.
Network charges were previously heavily weighted towards when and how much energy was used, which allowed some companies to manipulate their demand to reduce their costs. This placed an additional financial burden on those that did not and resulted in a high degree of uncertainty throughout the industry.
There is now a greater emphasis on fixed charges based on the Banding in which the meter is placed, for both Transmission and Distribution costs. For meters with an Agreed Supply Capacity, this will determine their Band, whilst those without, will be based on their Annual Consumption.
Transmission charges are no longer mainly recovered via the Triads, but by this new fixed charge. From April 2024 most customers saw a reduction on the previous year, with forecast increases from April 2025. When looking at the regional Distribution charges, there are two main fixed elements. From April 2024 the Band fixed fee saw an increase for most customers with a reduction expected from April 2025.
The Available Capacity charge saw a small increase from April 2024, with a much larger increase due from April 2025. From April 2023 Balancing costs changed, so 100% is now recovered as an element within the Electricity invoice, rather than partially funded within the Wholesale cost. In theory the total charge remains the same, but is more visible on the invoice. Costs from April 2024 are lower, with expected increases from October 2024.
Indigo Swan will continue to engage with energy suppliers and provide updates. We are more than happy to discuss how we can support you.
A greater emphasis on fixed charges
Impacting Electricity Transmission / Distribution charges
Greater importance in having an accurate Available Capacity for HH metering
Meters will be placed in a pricing Band
“It was straight forward and went extremely smoothly. Everyone was helpful and kept us well informed throughout the entire project. If businesses can finance it themselves then why wait!? Do it now and you will see the benefits pretty quickly. This project has helped us work towards meeting our charitable objectives, enabling us to do our bit in taking steps to protect our future whilst financially migrating risks.”
– Fearn Ainsworth, Commercial Development Manager at the Showground.
“I would 100% recommend Indigo Swan in the future. The service we have received has been amazing, their pricing is competitive, and they have made the complete process really easy for us. We were extremely impressed with Oliver’s expansive knowledge, and this was one of the main reasons we were drawn towards you. We hit it off with Oliver from the very start. He was personal and really easy to get on with. We formed a really good working relationship with which made the process really easy. On the odd occasion he was not available to talk to, we were always directed to someone else within the company who were able to help with our queries.” – Dr Michael Barwood, Technical and Quality Manager at Bowles & Walker
“Indigo Swan have also taken care of messy billing from some suppliers, sorting grid connection agreements with the distribution networks and ensure our HH data is easily reportable through competitive MOP and DA/DC contracts. We‘re very happy with the service and attention Proximity Data Centres receive through Indigo Swan.” – Charles Galtrey, Operations Director
“We have a number of academies whose energy contracts all have different end dates. Indigo Swan helped to get us to a position where the majority are on the same contract.” – Sharon Money, Head of Operations
Winner - Best Customer Service - (SME)
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Company to Work For
Finalist - Industry Expert
Finalist - Best Customer Service - Large Customers
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Finalist - Most Trusted Consultancy - (SME)
Finalist - Consultancy of the Year - (SME)
Finalist - Consultancy of the Year - Large Customers
Highly Commended - Third Party Intermediary of the Year
Winner - Best Professional Services Organisation
Winner - Most Trusted Consultancy (SME)
Finalist - Do The Right Thing
Finalist - Net Zero Hero
Finalist - Net Zero Leaders
Finalist - Best Business Solution - Renewables
Finalist - Wellbeing & Diversity
Finalist - Best Customer Service - Large Customers
Finalist - Most Trusted Consultancy - Large Customers
Finalist - Best Customer Service - SME
Finalist - Consultancy of the Year - SME
Finalist - Consultancy of the Year - Large Customers
Winner - Consultancy of the Year (SME)
Winner - Best Customer Service (SME)
Finalist - Best Business Solution - Renewables
Finalist - Most Trusted Consultancy - (SME)
Finalist - Disruptor of the Year
Finalist - Business Person of the Year
Winner - Customer Service (SME)
Winner - Customer Care
National Runner-up - Workplace Wellbeing
Winner 2019
Regional Winner - Workplace Wellbeing
Winner - Most Trusted Consultancy (SME) - 2019
Finalist - Consultancy of the Year (UK) - 2019
Finalist - Best Customer Service (SME) - 2019
Finalist - Industry Expert (Aimee Konieczny) - 2019
Finalist - Secret Star (Simon Rolfe) - 2019
Bronze - Best Company to Work For
We are accredited until 2021.
Winner - Secret Star (Rae Harris) - 2018
Winner - Consultancy of the Year (East) - 2018
Finalist - Consultancy of the Year (UK) - 2018
Finalist - Most Trusted Consultancy - 2018
Finalist - Awesome Place to Work - 2018
Winner 2018
Winner - Most Trusted Consultancy - 2017
Winner - Consultancy of the Year (East) - 2017
Finalist - Inspirational Leader - 2017
Winner - UK's Energy Service Firm of the Year - 2017
Winner - UK's Energy Service Firm of the Year - 2016
Finalist - 3rd Party Intermediary of the Year - 2016
Winner - Consultancy of the Year - 2016
Winner - Unsung Hero - 2016
Finalist - Most Trusted - 2016
Finalist - Business Person of the Year - 2016
We have been accredited since 2016.
Winner - Best Small Consultancy (UK) - 2015
Winner - Best Small Consultancy (East) - 2015
Winner - Most Trusted Consultancy - 2015
Finalist - Best Customer Service - 2015
Class of 2015
Young Director of the Year - 2015
Winner - I&C Most Innovative - 2014
Finalist - SME Most Innovative - 2014
Finalist - SME Most Trusted - 2014
We have been accredited since 2012.
We have been accredited since 2010.
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